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Refund Policy

At Growth Driven Solutions, we strive to provide exceptional services and ensure our clients are satisfied with their experience. However, we understand that circumstances may arise where you may wish to request a refund. Please read our refund policy carefully.

1. General Terms

  • All service agreements and payments are considered non-refundable unless specified otherwise under this policy.
  • Requests for refunds must be made in writing and submitted to our customer service team within 14 days of the service delivery date.

2. Service-Specific Refunds

  • Consultation Services: If you are not satisfied with the results of your consultation, we may offer a partial refund if requested within 14 days.
  • Ongoing Services (e.g., SEO, Social Media Management, etc.): Refunds for monthly subscription services will not be issued for services rendered during the month. Any cancellation will take effect at the end of the current billing cycle.
  • Project-Based Services (e.g., Website Design): In the event that the final deliverables do not meet the agreed-upon specifications outlined in the contract, a refund may be requested within 14 days after the final project delivery. The request will be reviewed on a case-by-case basis.

3. Eligibility for Refunds

  • To be eligible for a refund, you must provide clear evidence or documentation supporting your claim.
  • Refunds may not be granted if:
    • The dissatisfaction is due to a lack of communication or failure to follow provided guidelines.
    • Services have been rendered in full and the client has not provided timely feedback during the project.
    • The request falls outside the specified time frame.

4. Processing Refunds

  • If a refund is approved, it will be processed within 14 business days of receiving your request.
  • Refunds will be issued using the original payment method.

5. Modifications to the Policy

  • Growth Driven Solutions reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

Thank you for choosing Growth Driven Solutions. If you have any questions about our refund policy, please feel free to reach out to our customer service team. We value your feedback and are committed to ensuring your satisfaction!